Onboarding pilot labs now

Dental lab management softwarePut your lab's admin work
on autopilot.

Built for zero mistakes. Hours back every day. More cases out the door.

My Lab Board isn't just a calendar. It takes over the work that eats a lab's day (typing cases in, counting out ship dates, chasing emails, answering “is it ready yet?”, invoicing, shipping) so your team's hours go to production. And everyone, at the bench, on their phone and in every office, can see where every case stands.

See where the hours go

Two plans, nothing held back · no limits on staff, offices or cases

A sample lab, on autopilot. Every name is made up.

Cases come in from
iTero 3Shape Any scanner's export folder Your office portal Microsoft 365 email A photo of a paper Rx

Your team's time belongs at the bench.

In a dental lab, every case drags a trail of admin behind it: typing it in, dating it, answering the call about it, finding the email with the photos, invoicing it, shipping it. Each step takes a few minutes, and each one is a chance for a mistake. My Lab Board puts that whole trail on autopilot.

Take human error out

Nobody re-types a prescription, so nobody mistypes one. Ship dates are worked out for you, date changes buried in emails and messages still reach the board, and a case running behind stands out before it's late.

Get hours back, every day

Cases enter themselves, emails file themselves, and invoices and labels take a click. The admin that used to fill the morning is done as the work arrives, and those hours go back into production: more cases out the door with the team you already have.

Everyone on the same page

One live board the whole lab works from, on the computer and on every phone. Offices see their own cases, send photos and message you right on the case, so they stop calling to ask where it is.

The jobWithout itWith My Lab Board
A new case comes inDownloaded, read, typed in by handOn the board, filled in from the Rx
Its ship dateCounted out on a calendarSet for you, every time, by your rules
An appointment movesA sticky note, if someone saw the emailCaught, and on the board with your OK
“Is it ready yet?”A phone call, and someone off the benchThe office checks its portal
The email with the photosIn somebody's inbox, somewhereAlready on the case
Checking a case at the benchWalk to the office computerThe script and photos on your phone
Who's done whatAsk around the labEvery step on the card, live for everyone
The invoiceRe-keyed into QuickBooksOne click from the case
The shipping labelCourier websites, the address typed againThe lowest rate, one label, tracking on the case
At cases a week and minutes of admin on each, your team spends 8 hours a week on admin work. That's 1.6 hours every working day, or about 4.3 working days a month, that could be going into production. Put in your own numbers. Count everything a case needs besides the bench work: entering it, dating it, the calls and emails about it, the invoice and the label. A working day here is 8 hours, five days a week.
We're onboarding pilot labs first.

Built inside a working dental lab.

My Lab Board was built in a working lab in St. Catharines, Ontario, to win back the hours its own team was losing to admin, and it runs that lab every day, through real iTero orders, real 3Shape designs and real QuickBooks invoices. Every feature here started as a problem at the bench.

Every case on the board, without anyone typing it in.

Typing in prescriptions is where a lab's mornings go, and where mistakes creep in: a wrong tooth, a missed shade, a date counted wrong. My Lab Board does it the moment the case arrives, the same way every time.

1

The case comes in

Nobody has to download it or re-type it.

  • iTero orders
  • Your 3Shape Communicate inbox
  • Medit, Primescan or any folder
  • Your offices' portal
2

The AI reads the Rx

Every case arrives already filled in, read from the prescription.

3

It's due on the right day

Each case lands on the day it has to ship, by the schedule your lab sets once. Never late, and never on a day you're closed.

4

It lands on your board

On the right day, with the original Rx attached and the scans ready.

iTero, 3Shape and watched folders run through the small Windows program on your scan computer. You connect it with one click, and it updates itself.

Plans change. The board keeps up.

Appointments get moved, cases go on hold, dates shift, usually in an email or a message that one person reads, long after the case is on your board. My Lab Board catches those changes and keeps the schedule right, so a moved appointment never turns into a late case or a rush job.

  • You stay in control. Nothing on your board gets pushed back without your OK.
  • Every change is on the record. Date moves, holds and cancellations are written into the case's history.
  • A heads-up before the case arrives is kept, and applied the moment it lands.
  • Lab holidays are set once: your province or state, the days you close, and any one-off closures.

Email reading uses your own Microsoft 365 mailbox: each office email is filed on the right case, with its photos.

Everyone knows where every case stands. Nobody has to ask.

The whole lab works from one live board. The moment a case is designed, printed or milled, everyone sees it, on the computer or on their phone. No whiteboard to keep up to date, no walking over to ask, no “did anyone start the Keller crown?”

  • One board, live for everyone. Every step on every card, the moment it's done.
  • What's next, for every station. Design, print and mill each see their own work, and a case due soon that isn't ready stands out on its own.
  • A text when it's your turn. The mill tech hears the moment a case is designed and ready to mill.
  • The whole story stays with the case. Notes, date changes, office messages, emails and photos live on the case, not in someone's head or someone's inbox.
  • A work log of who did each step, and when.
  • All of it on their phones. The phone app puts the board, every script and every photo wherever your team is.

Your whole lab, in your pocket.

Your team doesn't walk to a computer to find out what's next. The board, every case's script and its photos are on their phone, at the bench, in the mill room or on the road. There's nothing to install: it runs in the phone's browser and sits on the home screen like any app.

  • The day's work, by station. What's due, what to design, what to print and what to mill, by department.
  • Every script and photo, a tap away. Open any case at the bench and see its Rx, the office's photos and where it stands.
  • Tick off each step where you work. Designed, models, milled, done: the board updates for everyone at once.
  • Scan the QR code on a printed script and that case opens. Nobody types a case number.
  • Leave a note on a case, signed with your name, for whoever picks it up next.
  • Run the lab from anywhere. Admins answer office chats and emails, send photos straight into a case, photograph a paper prescription for the AI to fill in, and ask the AI assistant what's at risk of running late.

On iPhone and Android, on both plans, for every member of your team. Your offices get the portal on their phones too.

A sample lab on the phone app. Every name is made up.

Offices stop calling to ask. They already know.

Every dental office gets its own sign-in to your lab's portal, on a computer or a phone. Offices see where each case stands, send new ones, ask for date changes and talk to you right on the case. Fewer calls pulling your team off the bench, fewer emails to dig through, and nothing lost between the front desk and the lab.

What your offices get

  • Their own sign-in to your lab's portal — in your lab's name, in any browser, with nothing to download. A username or email, and a self-serve password reset.
  • Their cases at a glance: active, on hold and recently shipped, with the ship date, tracking and the invoice to download.
  • Send a new case with teeth, shade, restoration, date and photos. It lands on your board flagged Office Added, on the day it ships.
  • Ask for a date change. You approve or decline; your board never moves without you.
  • Request a pickup in a tap. It lands on your board as a pickup for the day you collect.
  • Add photos to a case at any time; the card flashes so your team sees something arrived.
  • A Friday status email to every office from your own mailbox, if you turn it on.

How your lab talks to them

  • Chat per case or one-on-one from a messenger docked beside the board, in windows you can stack and drag.
  • See who's online and when an office has read your message.
  • Nothing gets missed: an office's unread message pulses on the case card and pops up on screen, and your replies flash on the office's side.
  • Photos go straight into the case, whoever sends them.
  • The AI catches date changes in chat, so a message never slips past your schedule.
  • Search one conversation, or every conversation at once.

Office emails file themselves to the right case.

Connect your lab's Microsoft 365 mailbox. Every office email is read as it arrives and filed on the case it's about, with its photos, so whoever picks up the case has the whole conversation. No digging through an inbox, no photos saved by hand. You answer from the board, in the same thread, from your own address.

  • Photos attached to an email go into the case automatically.
  • A Needs linking lane holds what couldn't be placed: link it in one click, or create the case straight from the email.
  • A date change buried in an email still reaches the board, with your OK where it counts.
  • Reply without leaving the board, with an AI-drafted reply and one-click polish. A 📧 badge on the card shows which emails still need an answer.
  • The noise stays out: newsletters and notifications are filtered, senders can be muted, and the rest is sorted into cases, practices, suppliers and billing.
  • iTero notification emails find their case, even if they arrive first.

Connecting needs a Microsoft 365 global administrator once. You choose the one mailbox the board reads and sends from.

Invoiced in one click. Never typed twice.

Connect your own QuickBooks Online company. Your products link to your QuickBooks items and your prices stay in QuickBooks, so nothing is re-keyed, nothing is mistyped, and the board and your books always agree.

  • One click, invoiced. Any case becomes a complete QuickBooks invoice, filled in for you.
  • Your terms and your layout. Payment terms, the patient reference and your tax settings, the way you set them up.
  • Offices get their own invoices from the portal and the Friday status email.

The lowest rate, instantly. One label. Tracking on the case.

See the lowest rate from every courier the moment a case is ready, print a label, and the tracking lands on the cases you shipped. No courier websites, no addresses typed in again.

  • Prices in your currency, from the couriers that serve the route, such as Canada Post, Purolator and UPS.
  • Your lab's name on every label, with your saved office addresses a click away.
  • Tracking for you and your offices: each office tracks its own cases in the portal.
  • Cancel an unused label until the parcel is on its way, and it's refunded.
  • On your own shipping account, at its rates. We add nothing on top.

A script for every case, and a code to pull it up.

The moment a case lands, its script prints: the prescription, the teeth and shade, and the photos the office sent. A QR code on it opens that exact case on your phone.

  • Scripts print themselves. Every new case prints its script as it arrives, ready for the bench with the Rx and the office's photos on it. Nothing copied out by hand.
  • A QR code on every script. Scan it with your phone and the case opens: its photos, its Rx and where it stands. Nobody types a case number.
  • Laid out your way. Choose what's on the script, in what order, in your colours, with a live preview.

The board, and everything around it.

A board your whole lab reads

Every case, where it stands and when it ships, at a glance for the whole lab. Put it on a screen in the lab and it keeps itself current.

Cards that flag problems

A case due today or tomorrow that isn't designed or printed yet stands out, so nothing urgent slips.

Production and workload

What to design, print and mill next. Daily, weekly and monthly units, cases in vs out, turnaround and your top accounts.

Weekly recaps, written for you

Every Monday, a recap of your lab's week, sent from your own mailbox when you turn it on:

  • Cases in and out, and your top doctors
  • The restoration mix
  • What's overdue or stuck

Nothing disappears quietly

If a case can't come in, you hear about it. Never silence.

  • You're alerted if a case ever goes missing
  • Deleted cases can be brought back
  • Export your whole board anytime

One search for everything

Every case, email, message and doctor, from one search box. The answer to “what happened with that crown?” takes seconds, not a hunt.

Bring your lab over without starting from scratch.

  • A short setup guide walks you through your details, your doctors, and how work comes in.
  • Import your open cases from a spreadsheet (CSV or Excel), with a preview first.
  • Connect the scan computer in one click. It keeps itself up to date, securely.
  • 3Shape set up with you, so orders flow from day one.
  • Admins, techs and read-only staff, plus logins for your offices. No per-seat charges.

Private to your lab.

  • Yours and no one else's. Your cases, offices, emails and invoices stay private to your lab.
  • Your own integrations. Your QuickBooks and Microsoft 365 connections stay yours, their logins never exposed to a browser.
  • Portable, always. Export your complete board at any time, and leave whenever you choose.

Two plans. Nothing held back on either.

Lab Board runs your schedule, your offices and your admin work. Lab Board + Agent adds your lab computers, so cases arrive on their own.

At 60 cases a week and 8 minutes of admin on each, that's about 35 hours of your team's time a month. Use your own numbers

Lab Board

Your lab, minus the admin work

Price announced at launch
Pilot labs hear it first
  • Every case on a board, on the day it ships
  • Automatic ship dates and lab holidays
  • AI prescription reading — paper, photo or email
  • The phone app, for your whole team
  • Office portal, messenger and pickup requests
  • Email inbox that files itself (Microsoft 365)
  • QuickBooks Online invoicing
  • Lowest-rate shipping labels and tracking
  • Production, workload and text alerts
  • Unlimited staff, offices and cases
Lab Board + Agent

Your lab computers, connected

Price announced at launch
Pilot labs hear it first
  • Everything in Lab Board
  • iTero and 3Shape cases land on the board on their own
  • Watched folders for any scanner — Medit, Primescan, Dexis, a shared drive
  • Scans ready for 3Shape, prepared on your lab computer
  • Files move between the board and the lab computer
  • Connected in one click, keeps itself up to date

We're onboarding pilot labs first. Join the waitlist and we'll let you know when signups open, with a 14-day free trial. Shipping labels, QuickBooks Online and Microsoft 365 run on your own accounts, and we add nothing on top. The lab-computer features need a Windows computer at the lab.

Questions labs ask about dental lab management software

What is dental lab management software?

Dental lab management software (often just called dental lab software) runs the business side of a dental lab. It tracks every case from the moment it arrives to the day it ships, keeps the schedule, and handles the admin work around it: invoices, shipping, and messages with dental offices. My Lab Board goes further. It enters cases for you from iTero, 3Shape and scanner folders, files office emails to the right case, and gives your whole team a phone app, so the admin work runs on autopilot.

What does My Lab Board do?

My Lab Board is dental lab management software that puts your lab's admin work on autopilot. New cases come in from iTero, 3Shape, scanner folders and your office portal already filled in from the prescription, each on the day it has to ship. Office emails and messages land on the case they're about, and QuickBooks Online invoicing and shipping labels take a click. Your team spends its time on production instead of admin work, nobody re-types a prescription, and your staff and every office always know where a case stands, on a computer or on a phone.

Isn't it just a scheduling calendar?

No. The board is what you see, but the value is the work it takes off your team: cases entered for you, so nobody re-types a prescription; ship dates worked out; date changes caught from emails and messages; invoices and shipping labels in a click; a phone app for the whole lab; and one place where your staff and your offices talk about each case. It replaces the whiteboard, and most of the typing, phoning and searching that goes with it.

How much time will it save my lab?

It depends on how many cases you handle and how they reach you now. Count the minutes each case takes besides the bench work (entering it, dating it, the calls and emails about it, the invoice and the label) and multiply by your cases a week: that's the time My Lab Board goes after. At 60 cases a week and 8 minutes each, it's 8 hours a week, which goes back into production. Try your own numbers.

Which scanners and design software does it work with?

iTero orders are pulled straight from your MyiTero account, and cases in your 3Shape Communicate inbox are imported too. It works with 3Shape Dental System, and with any scanner that exports to a folder — Medit, Primescan, Dexis, a shared Dropbox — through a watched folder.

Do I have to install anything?

The board runs in your web browser. The scanner and 3Shape automation needs a small Windows program on the lab computer that has your scans; you connect it with one click from the board, and it keeps itself up to date.

How long does it take to get set up?

Plan on an afternoon. A short setup guide walks you through your lab's details, your doctors and how work comes in. You can import your open cases from a spreadsheet, with a preview first, and the scan computer connects in one click. We set 3Shape up with you, so orders flow from day one.

Does it work with my QuickBooks?

You connect your own QuickBooks Online company and link your products to your QuickBooks items, so prices stay in QuickBooks. One click on any case creates its invoice with the right customer, products, quantities and terms. Offices can download their invoices from the portal.

How does shipping work?

Connect your own shipping account once, then see the lowest rate from every available courier and print a label right from the case; tracking shows on the case, and offices can track their own. Labels are charged to your shipping account at its own rates, with nothing added by us, and an unused label can be cancelled until the parcel is on its way.

What can my dental offices do in the portal?

Each lab gets its own portal link, and every office gets its own sign-in. Offices see their active, on-hold and recently shipped cases with ship dates and tracking, send you new cases with photos, ask for a date change (you approve it), download their invoices and message you. Your messages show up on their side straight away. You can also send each office a Friday status email from your own Microsoft 365 mailbox.

How does the email inbox work?

You connect your lab's Microsoft 365 mailbox once (it takes a global administrator to approve). After that, each office email is read as it arrives and filed on the case it's about, with its photos; anything it can't place waits for you. Date changes in emails reach the board, with your OK where it counts. You reply from the board, from your own address, with an AI-drafted reply if you want one.

Is there a phone app?

Yes, for your whole lab, on both plans, with nothing to install: it runs in the phone's browser and can sit on the home screen. Your staff see the day's work by design, print or mill, open any case's script and photos, tick off each step, leave notes and scan the QR code on a printed script to open its case. Admins also answer office chats and emails, send photos into a case and photograph a paper prescription for the AI to fill in. Your offices get the portal on their phones too. Text alerts to your team (for example, "ready to mill") come from a Canadian number; delivery to US phones isn't guaranteed.

Is my lab's data private?

Yes. Your lab's data is private to your lab, and your QuickBooks and Microsoft 365 logins are never exposed to a browser. You can export your whole board at any time.

How much does it cost?

Two plans, both with no limits on staff, offices or cases. Lab Board is $99 USD a month and has everything except the lab-computer agent. Lab Board + Agent is $299 USD a month and adds your lab computers, so iTero and 3Shape cases arrive on the board by themselves. Both start with 14 days free, and you can switch plans any time from Settings. Shipping labels are charged by your own shipping account at its rates, and QuickBooks Online and Microsoft 365 are your own subscriptions; we add nothing on top.

Can I sign up today?

We're onboarding pilot labs first. Join the waitlist and we'll contact you when public signups open, with a 14-day free trial.

Give your team its hours back.
Get on the list.

We're onboarding pilot labs first. Leave your details and we'll contact you when signups open.

Questions? Let's talk.

Want to know if My Lab Board fits the way your lab works, or see it running on real cases? Send us a message. We answer every one ourselves.

Email
support@mylabboard.com
Where we are
St. Catharines, Ontario, Canada
We're onboarding pilot labs first. Leave your details and we'll contact you when signups open.